• Quality Control Manager

    # of Openings
    Requisition ID
    Position Type
    Salaried Full-Time
    Quality Control
    Product Line
    Job Locations
    Aggregate Industries Management, Inc.
  • Overview

    Responsible for overseeing the coordination of Total Quality Management System for assigned product line(s). Manages the quality control efforts to ensure products and services conform to company quality standards.



    • Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
    • Provides excellent customer service to client group by addressing business issues, questions or concerns in a timely manner.
    • Exceeds customers’ expectations of services.
    • Delivers quality practices to the organization which support company business strategy.
    • Ensures quality through evaluation of the production processes, material inputs and outputs.
    • Partners with production to ensure that the highest quality product is being delivered.
    • Sets goals and targets for quality measures.
    • Drives productivity, motivation and morale within the department.
    • Prevents and resolves problems involving individuals which arise out of or affect work situations.
    • Motivates employees to highest potential and builds effective teams.
    • Promotes positive and cooperative attitudes to ensure company and customer satisfaction.
    • Communicates and promotes safety, compliance and environmental requirements in alignment with company standards.
    • Leads Quality team in the design, development and implementation of the quality system for assigned product line(s).
    • Coordinates management reviews and quality system audits.
    • Coordinates quality initiatives for assigned area and ensures consistency/alignment.
    • Trains and communicates system process and procedures to Quality staff.
    • Ensures that quality system and standards meet or exceed internal and external customer needs and expectations.
    • Monitor the staffing and adherence to the approved quality control plan for all project phases.
    • Oversees quality processes and champions continuous improvement. Monitors quality control measures and results.
    • Responsible for process analysis to identify factors that impact the quality of products. Coordinates performance improvement and corrective action plans with Quality staff.
    • Interfaces with vendors and suppliers to resolve product quality issues of finished products as well as incoming material.
    • Works with suppliers to ensure their products meet quality specifications.
    • Establishes strategic customer links to receive quality related feedback and to conduct any root cause analysis of products with perceived lower quality.
    • Develops staffing plans for direct reports and establishes work plans/schedules for projects.
    • Prioritizes staff workloads in order to meet objectives and appropriately serve the business.
    • Provides work direction and mentoring to direct reports.
    • Responsible for employee management including recruitment, supervision, disciplinary actions/terminations and performance appraisals/objectives.
    • Partners with Human Resources on employee development and succession planning initiatives.
    • Motivates/encourages teamwork among the workforce and maintain high employee morale and positive attitudes to achieve high level customer satisfaction.
    • Leads/participates in projects with cross-functional teams to address business opportunities and focus on cost reduction, new machine installation/development, improvement of operational efficiency (e.g., creation reporting tools and the subsequent research/analysis), housekeeping, safety and quality initiatives.


    Required Education: Bachelor’s/Undergraduate Degree or equivalent
    Additional Education Preferred: Master's/Graduate Degree
    Field of Study Preferred: Quality Engineering or other related discipline
    Required Work Experience: Minimum of 8 years of Quality Assurance/Control experience.
    Required Training/Certifications: Certified Reliability Engineer (CRE), Certified Quality Engineer (CQE), or Certified Quality Manager (CQM) certification preferred.
    Required Computer and Software Skills: Advanced computer skills using Microsoft Office applications.
    Travel Requirements: Ability to travel to company locations.
    Additional Requirements:

    • Preferred work experience of a statistical, engineering, or technical background.
    • Must have a thorough working knowledge of ISO, and commercial standards.
    • Demonstrated knowledge/experience with local, state and federal employment laws and other government compliance regulations.
    • Ability to be responsive and persuasive at all levels of the organization.
    • Effective communication and analytical skills.
    • Strong organizational skills and ability to manage multiple projects/priorities.
    • Strong customer focus and sense of urgency to business needs.
    • Must be familiar with a wide range of reliability, environmental, and qualification programs.
    • Ability to monitor effectiveness of vendor quality programs as well as development reports and implement corrective action programs on an as needed basis.
    • Proven ability to team lead, and meet business and financial goals.


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