The Dispatcher schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.
RELATIONSHIPS WITH OTHER JOBS
This position responds to the needs of the customers in direct relation to getting product from one location to another. Direction is given to this position by the Site Manager based on orders. This position interacts with both customers, external hired trucks and internal employee operated trucks.
KNOWLEDGE, SKILLS & ABILITIES
Required Education: High School diploma/GED
Required Work Experience: 3-5 years
Travel Requirements: Minimal
Additional Requirements: Previous dispatching experience is preferred
Computer and Software Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.